COVID-19 Protocols

Your overall health and safety is our top priority. We have implemented strict policies to ensure we are aligning our practices with the most up-to-date guidelines to help prevent the spread of COVID-19. We continue to closely monitor and follow the Alameda County Health Department, California Department of Public Health, California Massage Therapy Council and the CDC concerning COVID-19 guidelines. 

To enjoy your experience to the fullest, we ask that clients be aware of the following standards and requests to help us ensure your safety and comfort as well as that of other clients and studio employees.


  • All certified massage therapists complete an identical COVID-19 screening  to you prior to arriving for your scheduled session.

  • All clients must complete a COVID-19 screening prior to their session via appointment confirmation (survey), and at time of session (oral)

  • Clients are required to wear a face covering during mama meg’s massage services.

  • Clients arrive and enter the lobby at least 5 minutes prior to their scheduled appointment time to complete their temperature check. 

  • Clients are required to have their temperature taken via a non-contact infrared thermometer prior to their session. Clients with a temperature of 100.4 or higher must reschedule their appointment with no late cancel fee or penalty. (Massage therapist temperature will be taken at the start of their shift)

  • The entire room is disinfected, including table, bolster, face cradle, door handles, drawer handles, cabinets stools, sink, counter, faucet,  and light switch

  • Room will be prepared with fresh sheets and face cradle cover

  • Massage therapists will wash their hands before going to the lobby to greet their guests


  • Massage therapists will wear a face covering and shield.

  • Face coverings are required for all clients. 

  • For extra sanitation precautions, all blankets have been removed from treatment rooms until further notice and have been replaced with two sheets for warmth and to protect modesty.

  • 3 Stage Carbon Air Filter present and activated in treatment room. 


  • 45 minute turnover period between each session to perform the necessary sanitation protocols and complete the procedures detailed above.

***We have a detailed COVID-19 Site-Specific Protection Plan (SPP). All employees have received thorough training concerning this plan. Please contact us if you would like to review the complete SPP.